Running a Successful Support Coordination Business (Online)

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We're going online.

We're hosting all our March - April workshops online to help limit the spread of COVID-19.

Success in running a Support Coordination business requires you to understand, deliver and efficiently report on outcomes that meet peoples’ needs. It also requires commercial savvy and skilful team leadership.

This is no easy task. In this online workshop, we explore what it takes to build and grow a Support Coordination service, including:

  • Unpacking the complex role of Support Coordinators
  • Building a collaborative Support Coordination team
  • Current and forecast demand for Support Coordination
  • Managing expertise, knowledge and resources
  • Maintaining service quality
  • Managing conflicts of interest
  • Ensuring service viability, including KPIs and billable hours
  • An examination of system requirements
  • Marketing your Support Coordination service

Meet your new NDIS guru.

Sal willl be running your online workshop - but you can expect other DSC Subject Matter Specialists to be making guest appearances.

Team member

Sally Coddington

Read bio

Here's what to expect:

Online learning.
But fun.

Highly interactive sessions with frequent opportunities for questions and breakout discussions. Check out the agenda for details.

Online Community of Practice

All learners are invited to DSC Online, a new online messaging community for learners to discuss and ask questions before, during and after the workshop.

Hosted on Zoom

The world's leading video conferencing platform for ease of use and reliability.


Melbourne / Sydney timezone (unless otherwise stated)

10:30am - 3:30pm


April 3
April 22


What's the format of this workshop?
What is the maximum group size?
Do you offer Auslan interpreting or closed captioning?
Are sessions recorded?
What happens if my internet drops out?
Is there a price difference between this and DSC’s face-to-face workshops?

More online workshops for Support Coordinators

2 Day Intensive
Complex Support Coordination
NDIS Housing for Support Coordinators