Talk on the town says the New Q&SF means more work and more expense. In this workshop we delve into the new Q&S Commission's functions to understand its implications on service delivery, including:
- NDIS Commission: Powers and Functions
- Compliance Requirements
- What am I required to do? Registration and Renewal
- Practice Standards
- The role of Quality in providing NDIS services
- NDIS Code of Conduct
- Worker Screening
- Reportable Incidents
- Orientation Module
- Quality Management Systems
- Core & Specialist Modules
- Self Assessment - what evidence will I need?
Afternoon Session: Self Assessment Preparation
Come ready to work! In this practical session, you will:
- Work through a Gap Analysis Tool to record your evidence (streamlining the self-assessment process), identify gaps and develop actions items to address those
- Review the NDIS Quality and Safeguards self assessment on the Portal.
- Ensure you understand the registration groups and how your responses will affect the scope of the audit.
- Start developing an adaptable Continuous Improvement Register to record action items.
Ann is the very model of a modern Major General, a woman who gets stuff done at DSC with serious NDIS commercial smarts and an inimitable straightforward style. She has worked in the disability, mental health, and aged care sectors for over 25 years in a diverse range of management roles for both not-for-profit and for-profit organisations. Prior to joining DSC, Ann led the transition of a national organisation to the NDIS, developing Core, Capacity Building & SDA services in trial and rollout sites. Ann has first-hand experience with system and process review, acquisitions, the integration of merged/acquired services and the NDIS registration process across four states,
Ann has established and run a number of social enterprises and her experience includes designing, creating and implementing new services and products across employment, accommodation, community inclusion and training.
Jess has worked in the community space for 18 years across a broad range of roles including direct care, case management, coordination/management, quality assurance, policy, training and as an unpaid carer. Her diverse experience has strengthened her flexible communication style, capacity to process map (she asks lots of questions) and empathise with people interacting with the social, community and health systems at different points.
Jess doesn’t talk like a typical QA officer though, she has vast experience producing documentation and systems that break down complex legislation and policy and believes that if quality management systems are to effectively safeguard people’s rights they must be fool-proof. The stuff Jess produces is clear, simple to use, drives organisational efficiency and most importantly leads to better service. Jess has qualifications in community education (development), community service management, workplace training, internal audit and business (non-profit and philanthropy).