In 1665, the University of Cambridge temporarily closed due to the bubonic plague. Isaac Newton had to work from home, and he used this time to develop calculus and the theory of gravity.
We're not saying we're reinventing gravity or anything... but we are more than a little excited about the new online workshop format we're working on.
We have been working really hard at reinventing online disability training. Our goal has been to produce training that people will actually enjoy with content that is easy to understand, up to date and engaging.
Since 2015, DSC has trained over 3,000 Support Coordinators around Australia. Our training is interactive and practical, packed full of the stories, insights and policy detail you need to offer best practice support coordination.
And it's now available from wherever you are.
All the content of our traditional 2 day intensive
but with less time away from service delivery.
10:30am - 3:30pm
This module goes explores the scope of the Support Coordination role, including:
• Support Coordinator tasks and roles
• Actively designing your practice with Participants
• Setting expectations and boundaries
• How Support Coordination differs from Case Management & Advocacy
• Understand who is likely to be funded for Support Coordination
This module will leave you feeling ultra-confident using the Price Guide as a tool, with a focus on:
• The flexibility of each support category
• How funds management options impact flexibility
• Interpreting line item definitions
• Understanding line item codes and how they can help your work
• Low Cost Assistive Technology
• "Secret" and not so secret line items you might not know about
This short and sharp module clarifies how the NDIA fund transport for Participants and how Participants are able to use their funds flexibly on transport.
This module explores how to effectively work with people who are assisted by others in decision making, including:
• Maximising choice and control for individuals
• Supported decision making principles
• Understanding the role of Nominees, Guardians and informal supports
• Working with families who may want something different to the individual
Great Support Coordinators have a really solid understanding of the policy and principle foundations of the NDIS. In an environment where there is so much misinformation and things change so rapidly, being familiar with the source material is critical. This module breaks down policy to make it accessible for Support Coordinators, including:
• Reasonable & Necessary criteria
• Operational Guidelines
• Provider toolkit
• Sources of key NDIS intelligence and information
10:30am - 3:30pm
This module explores plan reviews and internal reviews. It includes:
• Supporting a participant to prepare for their plan review
• Supporting a participant to negotiate with the NDIA or LAC planner
• Internal Reviews
• External Reviews
• Advanced understanding of Reasonable & Necessary
In this module, we brainstorm all the possible supports (informal, mainstream, community and funded) that a person might be able to access to reach specific goals, and we align these to the corresponding line items. This is a fabulous exercise to get people used to thinking creatively within the limitations of NDIS plans.
This module clarifies how to support people to connect with providers, including:
• The difference between a service agreement and a service booking
• Non compliant terms to look out for in service agreements
• Who should sign a service agreement?
• Supporting individuals to engage in service agreements
This module explores the Support Coordinator’s role in supporting Participants during crises.
This practical module explores how Support Coordinators can build opportunities for Participant capacity building into their practice.
Here's what to expect:
Not your average webinar
Highly interactive sessions with frequent opportunities for questions and breakout discussions. Check out the agenda for details.
Online Community of Practice
All learners are invited to DSC Online, a new online messaging community for learners to discuss and ask questions before, during and after the workshop.
Hosted on Zoom
The world's leading video conferencing platform for ease of use and reliability.
Melbourne / Sydney timezone (unless otherwise stated)
10:30am - 3:30pm
March 19-20 (Sold out)
March 26-27 - WA time
March 31 - April 1 (Sold out)
April 15-16 (Sold out)
Our expert facilitators
Here's who you'll be running your online workshop - but you can expect other DSC Subject Matter Specialists to be making guest appearances.
17-18 March, 26-27 March, 15-16 July,
Evie is an all rounder, a content guru, an NDIS nerd and DSC pinch hitter. She holds both a Masters degree in Sustainable Development from HEC Paris and a Media Communications degree from the University of Melbourne. Evie has been at DSC since the start and is the engine room of our content driven marketing success. She is an outstanding writer, presenter and digital service developer.
Early in her career, Evie worked on cutting edge Human Centred Design service development strategies for Procter & Gamble in Kenya and Brazil. Evie is an expert in NDIS detail, working with organisations around Australia at all stages of the NDIS journey. She has been influential in building the sector's understanding of NDIS Support Coordination and is well known for her unique love of sharks and the NDIS Price Guide.
17-18 March, 19-20 March
Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability.
Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.
26-27 March, 31 March - 1 April
Leighton a consultant, facilitator, parent, former academic, self-confessed cricket tragic and committed bush walker. When he is not tramping through the bush somewhere, he is using is many talents to assists organisations with strategically important projects. Leighton is extremely passionate about creating a society that includes, values and amplifies the voice of people with disabilities. His work is deeply informed by his experience as the father of a young man with complex disability support needs.
Leighton is a member of Australia’s National Disability Insurance Agency’s Intellectual Disability Reference Group, a qualified Company Director, and a University Associate with Curtin University’s School of Occupational Therapy & Social Work. He has spoken at numerous national and international conferences, and has worked with service providers and government agencies in Australia and Canada.
This is a live online workshop made up of 3 x 1-1.5 hour sessions per day with breaks in between. Expect very interactive, practical presentations with plenty of time for questions and applying the material. We also have some very exciting guest speakers lined up!
The maximum number of learners per workshop is 30.
Yes! Zoom can accommodate either so just let us know your preference when you register.
We want to maintain the intimacy of our face-to-face sessions and allow people to feel free to share their concerns and challenges so we’ve decided not to record the sessions. But we’ve created a recording of all the content (without any attendees) so you can catch up if you miss a session for any reason.
(Note: we will make an exception to this where someone requires the recording for accessibility reasons, but we’ll make all efforts to anonymise the content and remove sensitive information).
If your internet drops out, you’re welcome to join the same session at a later date. We’ve also made recordings of all of the content that you can watch at your leisure.
Yes, we’ve reduced prices across the board by at least 25%.