Support Coordination: 2 Day Intensive

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A skilled Support Coordinator can make a world of difference.

Since 2015, DSC has trained over 3,000 Support Coordinators around Australia. Our training is interactive and practical, packed full of the stories, insights and policy detail you need to offer best practice support coordination.


9:30am to 3:30pm
Put your name down on our WAIT LIST to be notified of last minute cancellations and new dates!


November 12-13 (SOLD OUT)
Mercure Grosvenor Adelaide
125 North Terrace, Adelaide 


November 12-13
Cliftons Sydney - Margaret St 
60 Margaret St, Sydney


November 19-20 (SOLD OUT)
 Jasper Hotel
489 Elizabeth Street, Melbourne


November 19-20 (SOLD OUT)
Adina Apartment Hotel 
33 Mounts Bay Rd, Perth


November 26-27
Novotel Brisbane
200 Creek St, Brisbane 


November 28-29 (SOLD OUT)
Rydges Newcastle
Cnr Merewether St & Wharf Road, Newcastle

Gold Coast

December 4-5
voco Gold Coast
31 Hamilton Ave, Surfers Paradise


January 14-15
Venue - TBC


January 16-17
Venue - TBC


January 28-29
Venue - TBC

SYDNEY - 2020

January 30-31
Venue - TBC

DARWIN - 2020

February 11-12
Venue - TBC


Click subheadings to read more.

DAY 1: 9:30am - 3:30pm

Roles & Responsibilities
NDIS Price Guide & Funds Flexibility
Transport Funding
Working with Individuals and the People Around Them
Key NDIS Policy & Principles
Introducing Specialisations

DAY 2: 9:30am - 3:30pm

Supporting NDIS Reviews
Identifying Support Options
Service Agreements & Service Bookings
Crisis Support
Capacity Building
Managing Expectations and Avoiding Burnout


Evie Naufal 

Darwin, Perth, Adelaide

Evie is an all rounder, a content guru, an NDIS nerd and DSC pinch hitter. She holds both a Masters degree in Sustainable Development from HEC Paris and a Media Communications degree from the University of Melbourne. Evie has been at DSC since the start and is the engine room of our content driven marketing success. She is an outstanding writer, presenter and digital service developer.

Early in her career, Evie worked on cutting edge Human Centred Design service development strategies for Procter & Gamble in Kenya and Brazil. Evie is an expert in NDIS detail, working with organisations around Australia at all stages of the NDIS journey. She has been influential in building the sector's understanding of NDIS Support Coordination and is well known for her unique love of sharks and the NDIS Price Guide.

Sally Coddington

Melbourne, Gold Coast, Brisbane, Sydney, Newcastle

Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability.

Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.

Caroline Daley

Caroline is one of the biggest NDIS nerds we’ve ever met (and we mean that as a compliment). The NDIA themselves have described her as a pioneer and we see why - her daughter, Siobhan was one of the first Australians to receive an NDIS Plan at the age of 13 and they went on to become the first family to self manage an NDIS Plan. Since then, Caroline has taken on a number of roles implementing the NDIS, including writing the original NDIS documentation and fact sheets on self-management, becoming a qualified NDIS Assistive Technology Mentor and founding planHELP, an organisation that supports families to get great outcomes from the NDIS through pre-planning support and support coordination.

She is passionate, creative and in possession of an incredible amount of NDIS experience and expertise – in short, all the qualities that make an outstanding Support Coordinator (and human).


9:30am - 3:30pm


$680 per person + GST

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