Running a Successful Support Coordination Business (F2F)

Please provide the following details about learner
Buying 5 or more places? See our group booking discount

Get 20% off when you buy 5 - 10 places (Use discount code GROUP20 at checkout)

For discounts on more than 10 places, email

NB: 'Places' refers to the total number of registrations made and can be spread across any number of courses or learners.

Want to pay by invoice / bank transfer?
Select the payment option "Bank transfer" at checkout and we will email you an invoice for your order.

We're going digital.

We're hosting all our March / April workshops online to help limit the spread of COVID-19.
And we're pretty excited about the new format. 

It is essential for Support Coordination success to understand, deliver and efficiently report on outcomes that meet peoples’ needs.

This is no easy task. In this full day workshop, we explore what it takes to build and grow a Support Coordination service, including:

  • Unpacking the complex role of Support Coordinators
  • Building a collaborative Support Coordination team
  • Current and forecast demand for Support Coordination
  • Managing expertise, knowledge and resources
  • Maintaining service quality
  • Managing conflicts of interest
  • Ensuring service viability, including KPIs and billable hours
  • An examination of system requirements
  • Marketing your Support Coordination service

9:30am - 2:30pm 

DSC has decided to make all our March & April workshops online events, instead of face-to-face.

For any workshops that have been booked for May or beyond, we will advise you by the end of March about whether these will also be converted to online events. If you want a full refund for any event you have booked with DSC, just please let us know.


29 May
Venue TBC


17 June
Venue TBC


3 July
Venue TBC


Sally Coddington

Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability.

Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.


9:30am - 2:30pm


$420 per person + GST

Payment methods

We accept payment by credit card or
bank transfer / invoice