Complex Support Coordination (Online)

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We're going digital.

We're hosting all our March - April workshops online to help limit the spread of COVID-19.

It’s no secret:
Support Coordination can get very bloody complex.

Support Coordinators often provide central support during crises. They also interface with justice, child protection, health, mental health and homelessness services, and navigate complex family dynamics in order to assist participants.

It's not surprising Support Coordinators tell us they're overwhelmed by the sheer volume of knowledge and skills they need to draw on every day.

This 2 day online workshop condenses state-specific information and best practice resources to assist you to confidently support people with complex needs.


The jam packed agenda includes real life examples and will focus on both preventative and crisis responses.

  • Complex Support Coordination Best Practice
  • Complex Support Coordination Toolkit and Skill Set
  • Strategies for mitigating the risk of crisis
  • Working with mainstream government services: a state-based focus on health, mental health, justice, housing/homelessness and child protection.
  • Understanding who is responsible for what: NDIS vs mainstream government
  • Acccessing the NDIS Complex Pathway and working with the NDIA during times of crisis
  • Supporting people with complex family dynamics
  • Supporting people to connect and maintain relationships with disability support providers
  • Balancing duty of care and dignity of risk

NB: This is not a beginners workshop. All attendees are expected to have attended our Support Coordination: 2 Day Intensive or have equivalent knowledge or experience.

We've been working hard to reinvent online learning for the disability sector. 

Here's what to expect from this workshop:

Online learning.
But fun.

Highly interactive sessions with frequent opportunities for questions and breakout discussions. Check out the agenda for details.

Online Community of Practice

All learners are invited to DSC Online, a new online messaging community for learners to discuss and ask questions before, during and after the workshop.

Hosted on Zoom

The world's leading video conferencing platform for ease of use and reliability.

Meet our expert facilitators

These NDIS superstars willl be running your online workshop - but you can expect other DSC Subject Matter Specialists to be making guest appearances.

Team member

Sally Coddington

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Team member

Vanessa Robinson

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Melbourne / Sydney timezone (unless otherwise stated)

10:30am - 3:30pm


March 31 - April 1 (VIC focus)
April 20-21 (NSW focus)
May 14-15 (QLD focus)
May 26-27 (SA focus)
June 30 - July 1 (WA focus + timezone)


What's the format of this workshop?
What is the maximum group size?
Do you offer Auslan interpreting or closed captioning?
Are sessions recorded?
What happens if my internet drops out?
Is there a price difference between this and DSC’s face-to-face workshops?

More online workshops for Support Coordinators

2 Day Intensive
NDIS Housing for Support Coordinators
Running a Support Coordination Business