Allied Health: Supporting Access & Planning
Published: 31 June 2018
Ann is the very model of a modern Major General, a woman who gets stuff done at DSC with serious NDIS commercial smarts and an inimitable straightforward style. She has worked in the disability, mental health, and aged care sectors for over 25 years in a diverse range of management roles for both not-for-profit and for-profit organisations. Prior to joining DSC, Ann led the transition of a national organisation to the NDIS, developing Core, Capacity Building & SDA services in trial and rollout sites. Ann has first-hand experience with system and process review, acquisitions, the integration of merged/acquired services and the NDIS registration process across four states,
Ann has established and run a number of social enterprises and her experience includes designing, creating and implementing new services and products across employment, accommodation, community inclusion and training.
Jess has worked in the community space for almost 2 decades across a broad range of roles including direct care, case management, coordination/management, quality assurance, policy, training, tender writing and as an unpaid carer. Her diverse experience has strengthened her flexible communication style, capacity to process, map and empathise with people interacting with the social, community and health systems at different points.
Jess takes a thorough and methodical approach to interpreting complex funding and audit guidelines, pre-empting questions and identifying any gaps in an organisation's position. Jess doesn’t talk like a typical QA officer though, she has vast experience producing documentation and systems that break down legislation and policy and believes that if quality and safeguarding arrangements are going to have effect they need to work on the ground. The stuff Jess produces is clear, simple to use, drives organisational efficiency and, most importantly, leads to better service.