Support Coordination: 2 Day Intensive

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A skilled Support Coordinator can make a world of difference.

Since 2015, DSC has trained over 3,000 Support Coordinators around Australia. Our training is interactive and practical, packed full of the stories, insights and policy detail you need to offer best practice support coordination.

Registrations for 2020 dates now open

9:30am to 3:30pm
Put your name down on our waitlist to be notified of last minute cancellations and new dates!


January 28-29 - SOLD OUT
The Playford Adelaide Hotel
120 North Terrace, Adelaide


January 30-31 - SOLD OUT
Fraser Suites Sydney
488 Kent Street, Sydney


February 11-12
Oaks Elan Darwin
31 Woods St, Darwin


February 18-19 - SOLD OUT
Brisbane Convention & Exhibition Centre Glenelg St, South Brisbane


February 18-19
Mantra MacArthur Hotel,
219 Northbourne Ave, Turner


February 25-26 - SOLD OUT
Venue - TBC


March 17-18
Venue - TBC


July 15-16
Venue - TBC


Click subheadings to read more.

DAY 1: 9:30am - 3:30pm

Roles & Responsibilities
NDIS Price Guide & Funds Flexibility
Transport Funding
Working with Individuals and the People Around Them
Key NDIS Policy & Principles
Introducing Specialisations

DAY 2: 9:30am - 3:30pm

Supporting NDIS Reviews
Identifying Support Options
Service Agreements & Service Bookings
Crisis Support
Capacity Building
Managing Expectations and Avoiding Burnout


Sally Coddington

Melbourne, Gold Coast, Sydney, Newcastle, Adelaide, Darwin

Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability.

Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.

Evie Naufal 

Canberra, Mildura

Evie is an all rounder, a content guru, an NDIS nerd and DSC pinch hitter. She holds both a Masters degree in Sustainable Development from HEC Paris and a Media Communications degree from the University of Melbourne. Evie has been at DSC since the start and is the engine room of our content driven marketing success. She is an outstanding writer, presenter and digital service developer.

Early in her career, Evie worked on cutting edge Human Centred Design service development strategies for Procter & Gamble in Kenya and Brazil. Evie is an expert in NDIS detail, working with organisations around Australia at all stages of the NDIS journey. She has been influential in building the sector's understanding of NDIS Support Coordination and is well known for her unique love of sharks and the NDIS Price Guide.

Caroline Daley


Caroline is one of the biggest NDIS nerds we’ve ever met (and we mean that as a compliment). The NDIA themselves have described her as a pioneer and we see why - her daughter, Siobhan was one of the first Australians to receive an NDIS Plan at the age of 13 and they went on to become the first family to self manage an NDIS Plan. Since then, Caroline has taken on a number of roles implementing the NDIS, including writing the original NDIS documentation and fact sheets on self-management, becoming a qualified NDIS Assistive Technology Mentor and founding planHELP, an organisation that supports families to get great outcomes from the NDIS through pre-planning support and support coordination.

She is passionate, creative and in possession of an incredible amount of NDIS experience and expertise – in short, all the qualities that make an outstanding Support Coordinator (and human).


9:30am - 3:30pm


$680 per person + GST

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